In compliance with the provisions of Organic Law 34/2002, of 11 July, on Information Society Services and E-Commerce, Orbea (hereinafter referred to as ‘The Service Provider’) has drafted this legal notice.
By accessing this website (www.orbea.com), you agree to be bound by all the clauses contained in this legal notice, as well as by all other relevant regulations. By browsing this website, you are deemed to have fully understood and agree to these terms and conditions, as well as the changes introduced henceforth.
The Service Provider reserves the right to make changes on the contents of this website as they see fit without prior notice, adding or deleting contents or services, or changing their arrangement, layout or location. Since these terms and conditions may change, you are advised to check them every time you access this website.
The owner of this website is: Orbea S. Coop.
Entered in the Central Registry of Cooperatives of the Basque Government. No. 86/3 on 4-8-1987
Registered office: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia)
Phone number: +34 943 171 950
Email address: firstname.lastname@example.org
As a general rule, the services and contents on this website shall be available in Spanish, without prejudice to the use of other languages, as seen fit by the Service Provider. The Service Provider shall not be held responsible for misunderstandings stemming from users’ lack of understanding of the language used on this website.
The Service Provider shall be able to freely change the website contents without prior notice, deleting or moving some of them, or modifying their localization and access routes, without need to account for them and without taking responsibility for the consequences for users.
Intellectual and industrial property rights
All the contents of this website, including, but not limited to, texts, graphics, images and designs, and the intellectual property rights associated with said contents, as well as all brands, trademarks and distinguishing features, are solely owned by the legal owners of the website. All rights are reserved to them. All the contents of this website are protected by intellectual and industrial property laws, having been registered in the relevant public records.
In addition, all models contained in this website, including those created with the use of the customization tool, MyO, remain the intellectual property of Orbea. We reserve the right at any time to alter bike specifications, features, prices and colours without prior notice.
No part of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means – electronic, mechanical, photocopy, recording, or any other – without written permission from the Service Provider or website owners. Any unauthorized use shall be considered as a serious failure to comply with intellectual and industrial property laws.
The Service Provider shall not be held liable for the damages caused by the website contents by users accessing them, nor for the offenses incurred by said users when browsing this website.
To send your comments on compliance with intellectual or industrial property laws, or on the contents of this website, you can write an email to email@example.com.
The Orbea Content section offers other contents and images available for download. These materials may be used for personal, non-commercial and entertainment purposes only.
Users may customize (add logos, colors, etc.) the product designs offered o this website. In this regard, Orbea respects intellectual and industrial property rights and requests that users of this website do the same. Orbea accepts no responsibility for the violation of intellectual and industrial property rights that might occur, which are the sole responsibility of their creators.
Users grant Orbea a free, worldwide, perpetual and non-exclusive license, with the right to sublicense, reproduce, distribute, transmit, create derivative works, display and publicly execute any content or other material or information (including ideas for new or improved products or services) that are communicated to the Service Provider through any means and in any form.
Users can display creations and access materials stored on this website solely and exclusively for personal, non-commercial and entertainment purposes.
By using this website, you agree to comply with the regulations in force and to avoid uses that might be illegal, affect the rights and freedoms of third parties, or have a negative impact on the website itself (damage, saturation, slow running, etc.), with negative consequences for the Service Provider or for other users.
Users shall be held solely responsible for their access to and use of this website, and the Service Provider shall not be held liable for the direct or indirect physical, logical, moral or personal consequences of said access and use.
The Service Provider shall be entitled to hold users responsible for misuses of this website resulting in damage to third parties or introducing malware, corrupting the website contents, affecting website functioning, or damaging other users’ software or hardware.
The Service Provider shall be entitled to redirect claims, compensation payments, fines or administrative sanctions to the users of this website when said claims, payments, fines or sanctions are the result of improper use of this website.
The Service Provider shall not be held liable for the information published on this website if said information has been tampered with or introduced by unrelated third parties.
Likewise, the Service Provider shall not be held responsible for the information and contents shown on forums, chat sessions, blogs, comments, social media and other platforms where third parties can independently share their views on this website.
In any case, the Service Provider undertakes to remove any contents contravening national or international laws, or against morals and public order, also removing links to offensive or criminal sites and informing the relevant authorities. If you happen to find contents on this website that you consider to be offensive against morals or public order, or to constitute a violation of national or international laws, you are advised to inform the owner of this website immediately.
Users shall not be entitled to use the contents of this website against the law, against what is customary or against public order. Nor shall they reproduce, transmit, disseminate, transform, change or manipulate the website contents.
If you have heard of an action that might be damaging or might damage the functioning of this website, or that might alter its contents, please inform the Service Provider immediately.
Users under age
In order to view the contents or use the services on this website, users under age must have the consent of their parents or guardians.
The latter shall be held responsible for their access to contents and/or services.
The Service Provider reserves the right to remove any links directing to illegal sites or contents affecting the property or the rights of third parties.
The contents of this website cannot be used to show, place or advertise contents without the Service Provider’s consent, nor to send information or advertisements, even if they are free to use.
The links or hyperlinks to this website included in third-party websites shall direct to the website as it stands rather than to versions containing false, inaccurate or misleading statements or leading to unfair or illegal actions against the Service Provider.
The Service Provider shall not be held liable for the reliability or the speed of the hyperlinks on this website redirecting to other websites. The Service Provider cannot ensure the adequate functioning of said links nor be responsible for the contents or services they give access to, nor the adequate functioning of the sites they redirect to.
As the owner of this website, Orbea is committed to compliance with personal data protection laws, ensuring that all the relevant provisions are met and that all the necessary security measures are taken in accordance with Article 9 of Law 15/1999, on Personal Data Protection (LOPD), and with Royal Decree 1720/2007, of 21 December, approving the LOPD enforcement regulations.
Personal information sent by email shall be handled by the Service Provider, owner of the database where it is stored, to respond to users’ requests.
In accordance with Organic Law 15/1999, on Personal Data Protection (LOPD), and the LOPD enforcement regulations, and in compliance with Articles 5 and 6 of LOPD, you are hereby informed that the personal information you enter will be stored in a database owned by Orbea and registered with the Spanish Data Protection Agency.
By ticking the box in the registration form, registered users freely and unequivocally agree to their personal information being used by the website owner for efficient website service management and/or order processing, as well as to send you information about the product you have purchased or other similar products. If you have subscribed to Orbea’s newsletters, you will be sent business communications (information about our latest products and special offers) by email, fax, SMS, MMS, social media, or other present and future electronic or mechanical means. All business communications shall be related to the products and services offered by Orbea, S. Coop.
If you purchase an item on this website, the purchase will be managed and billed by Orbea Distribuciones Online, S.L. We hereby inform you that you may exercise your legal rights at the following address: Poligono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
You can unsubscribe to Orbea’s marketing communications by clicking on the “Unsubscribe” link in our emails at any time.
If you only wish to unsubscribe to communications providing general information about Orbea products and would like to continue to receive news about the purchase product, this option is available in the personal area of the website.
The owner of this website states that no personal data are ever disclosed to third parties without users’ prior, unequivocal, informed consent in writing.
When users are asked to enter personal data, the website owner indicates the required fields. The website owner cannot ensure the adequacy of the information and/or services provided if users fail to enter all the required data. Users are required to enter personal data that are complete, accurate and truthful. In any case, they shall be held responsible for the accuracy and truthfulness of the data entered, the Service Provider having the right not to provide services to users entering wrong information and take legal action against them if necessary.
The website owner ensures that users can exercise their right to access, change, cancel or oppose their personal data under the terms set forth in the regulations in force. In accordance with Organic Law 15/1999, on Personal Data Protection (LOPD), you can exercise this right by sending a written statement to the address below, indicating the personal data that should be accessed, changed or canceled and attaching a copy of your ID. Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Likewise, the website owner has taken all the technical and administrative measures required to protect the security and integrity of personal data, and to avoid their loss, damage or access by unauthorized third parties.
This website’s servers are able to identify users’ IP addresses and domain names. An IP address is a unique number automatically assigned to your computer when it connects to the Internet. The information is stored in a duly registered server activity file for data analysis and statistical measurements of web page impressions, visits to website services, order of visits, access points, etc.
Orbea uses proprietary and third-party cookies to improve users’ browsing experiences.
You can enable, block or disable the cookies installed in your computer with your browser’s settings.
This website uses the generally accepted security techniques such as firewalls, access control mechanisms and encryption, among others, in order to prevent unauthorized access to data.
Nullity and voidability
In the event that any of the clauses in this policy is rendered null and void, invalid or ineffective, this shall not affect the other clauses, which shall continue to be binding on both the Service Provider and the User. In the event that either of the parties (Service Provider or user) decides not to call for compliance with one of the clauses in this policy, this shall not affect the other clauses, the general agreement, or entail rights for the other party.
Applicable law and jurisdiction
The terms and conditions in this policy shall be governed by Spanish law in those aspects that are not explicitly dealt with here. Should disputes arise between the Service Provider and the user about the interpretation of these terms and conditions, they shall be resolved by the Courts of Bilbao (Bizkaia), no other jurisdictions being applicable.
Marketing and communications
All the members of ORBEA.COM can subscribe to receive marketing communications from Orbea S. Coop. and/or selected third parties. If at any time you wish to stop receiving communications from us and/or selected third parties, simply click the “Unsubscribe” button in any of our emails.
Registration at Orbea
In order to place an order on the website and thus purchase any of the products shown, or to manage an Orbea Lifetime Warranty or Orbea newsletters, you must create a user account (an “Account”), which you can access from the “Registration” section of the website. To register, you simply need to enter your email address and a password.
Access to your information will be protected by this password, and therefore you must keep it confidential and not reveal it to anyone. You are solely responsible for any use made by third parties to whom you have revealed your password. If you notice any unauthorized use of your user account or any security-related incident, you must notify us immediately.
We reserve the right to cancel the user’s account if we believe that it may be violating the conditions for the use of this website, or used to engage in actions that are of a nature that is criminal, degrading, defamatory, offensive or in a general sense, illegal, immoral or contrary to public order.
In the section “Terms and conditions”, which must be accepted after having read them and before registering on the website, we offer you the option to choose not to receive Orbea’s newsletters.
By consenting to receive newsletters, you are aware that your personal information (email address) will be used to manage the sending of said newsletters from Orbea, S. Coop. You may exercise your rights under the data protection regulations at the following address: Poligono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
We may sometimes disclose statistical information on the number of visitors to this website or the number of purchases made by them. The data are collected by an independent data measurement and research firm using cookies and an embedded code. Both the cookies and the embedded code provide statistical data on web page visitors, viewing times for individual web pages, navigation paths within the website, screen settings, and other general aspects. ORBEA.COM stores and uses this information, together with the data obtained from other cookies used on this website, to improve the services offered to users. For more information on the way in which the information is obtained and used, please contact us at firstname.lastname@example.org.
Cookies are an essential part of the functioning of our website. They are meant to enhance your browsing experience. They help us identify visitors (if they are registered users), remember their preferences (language, country, etc.), manage their shopping carts, assist them with their purchase orders, and so on.
The data collected by cookies also help us improve our website by estimating the number of visitors and their navigation paths, the website’s suitability to their personal interests, calculating search speed, and other navigation aspects.
Who uses the data stored in cookies?
The information gathered by cookies on our website is used only by us, except for Google Analytics, which is used by us and by Google, Inc. for statistical purposes, and the payment operation analysis cookie, which is generated when you make a purchase and analyzed by a third party to ensure secure payments.
Can I disable cookies?
Yes, our cookies can be disabled. However, you may lose some features and functionality if you choose to disable cookies, being unable to access some pages or use some services, or turning navigation less efficient.
Cookies on this website can be restricted, blocked or deleted with your browser’s settings. Although every browser has its own settings, cookie settings are usually found on the Preferences or Tools menu. Check your browser’s help menu to see how to manage cookies.
Below you will find the links to cookie settings on the most popular browsers:
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/block-or-allow-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Please notice that disabling cookies may lead to the loss of some of the website’s features or functionality.
What type of cookies do we use on the ORBEA web pages?
__utma, __utmb, __utmc, __utmz
These cookies are used to gather information on visitors’ use of our website. They collect anonymous information to make trend reports, without identifying individual users.
act, c_user, csm, datr, fr, lu, p, presence, s, x-src, xs, reg_fb_gate, reg_fb_ref
These cookies are used on the web pages containing links to share contents on social media, e.g. Facebook. They are used to remember login information to social network accounts. They are stored in third-party servers and share our contents.